Archives for Your Feedback

Weekly Poll Results – Red Button Teletext service (Week Beginning 13 January)

Question: Are you concerned by the BBC’s decision to withdraw the Red Button Teletext service on 30 January 2020? Results: Yes – 80% (65 respondents) No –20% (16 respondents) Your comments: “deafscotland have written directly to those concerned and are encouraging others to do the same.” “It is a vital service for people who are deaf or hard of hearing, and are unable to hear the news presenters, weather reports or sports information and travel updates.” “I do not use the red button personally, but my dad was registered blind, and services such as this were a lifeline for him.”
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Weekly Poll Results – Automated Vehicles: Accessibility Outcomes (Week Beginning 6 January)

Question: Do you agree with the accessibility outcomes proposed by the Law Commission? Results: Yes – 98% (270 respondents) No –2 % (5 respondents) Your comments: “Good outcomes. Disabled people need to be involved in the evolution of the outcomes.” “A positive looking set of outcomes for a change. Well done Law Commission. Leading the way! Just a pity other transport operators don’t follow suit and redesign their transport services using these outcomes as a baseline.” “Outcomes are good but if they become law, they need to be enforced.” “No provision has been considered for safe removal of disabled passengers
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Weekly Poll Results – Accessible Railway Stations (Week Beginning 16 December)

Question: Do you feel confident accessing railway stations across Scotland over the festive period? Results: Yes –1% (3 respondents) No – 99% (257 respondents) Your comments: “I am not confident accessing train stations at any time of the year and the festive period is worse.” “I am lucky that most stations where I start and finish my journey are accessible, but I have heard there will be disruptions and bus replacement services during the festive period. This is a big problem for me as the bus replacements are sometimes coaches and as I don’t book assistance, I don’t get allocated
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Weekly Poll Results – Building Regulations (Week Beginning 9 December)

Question: Would you support a move in Scotland to adopt a similar building regulations layout as England and Wales to make accessibility guidance easier to find within the building regulations? Results: Yes – 85% (29 respondents) No – 15% (5 respondents) Your comments:  “This is absolutely overdue and I think the Access Panels should get behind this and lobby the Scottish government for this change. Good work!” “As a wheelchair user I despair of the Scottish regulations. I would like to see a day when I could have an equal opportunity to visit shops, services and friends without having to
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Weekly Poll Results – General Election 2019 (Week Beginning 2 December)

Question: In the run-up to elections, do you think that political parties do enough to make their manifestos available in accessible formats? Results: Yes – 15% (12 respondents) No – 85% (70 respondents) Your comments:  “Leaflets are poorly designed other than the SNP who use good colour contrast and clear key messages. The other parties have poor contrast, busy leaflets and flyers and poor layouts.” “Having asked for some last week I was disappointed to get a standard reply. Had to wait about four days to get directed to a link. It was am apologetic email but obvious to me
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Weekly Poll Results – Thistle Assistance (Week Beginning 25 November)

Have you heard about the Thistle Assistance Card? YES – 69% (167 respondents) NO –31% (76 respondents)  If yes, are you a user of the Thistle Assistance Card? YES – 40% (71 respondents) NO – 60% (105 respondents) Are you aware of any other tools helping people to travel more confidently (for example, a different card or badge scheme?) YES – 16% (39 respondents) NO – 83% (201 respondents Your comments:  “Doesn’t make any difference to the accessibility of transport or the help you get from bus drivers i.e. normally none!” “The pavements, bus stops and some bus drivers are
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Weekly Poll Results – Visitor Levy (Week Beginning 18 November)

Question: Do you think local authorities in Scotland should be given the choice to introduce a tourism tax? Results: Yes 50% (19 respondents) No 50% (19 respondents) Your comments:  Yes “I think the levy should be used to improve toilet facilities. At the moment in the Highlands toilets are few and far between and many close in the winter months.” “Tourist tax is common in Europe, USA, Canada, Asia etc. Tourists would not be discouraged to visit and stay. However, “staycations” are already very expensive; it would only add to the cost and make staycations even more expensive or unaffordable.” 
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Weekly Poll Results – Motability Consultation (Week Beginning 11 November)

Question: Have you faced barriers to accessing the Motability scheme? Results: Yes 93% (365 respondents) No 7% (28 respondents) Your comments:  Barriers to accessing Motability  “You shouldn’t have to surrender your full PIP/DLA especially when they are making huge profits from disabled people.” “The Scheme costs too much for people on low incomes who need and rely on their benefits to survive. I don’t understand why it costs so much when they make so much profit that they donate to non customers.” “The lease cost is too much and for me doesn’t represent value for money as I only use
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Weekly Poll Results – NHS 24 Digital Services (Week Beginning 28 October)

Question: Have you faced barriers accessing NHS 24 digital services, including NHS inform, Care Information Scotland (CIS), Breathing Space and NHS24.scot? Results: Yes 31% (22 respondents) No 69% (49 respondents) Your comments:  “I think NHS Inform is good but I only found out about it because I took part in a discussion group which promoted it. I suspect a lot of people don’t know about it.”  “Shocking because I don’t know about this service and would welcome a campaign for better public knowledge about them.”  “I have difficulty using a computer and a telephone (mainly pressing buttons on a keypad)
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Weekly Poll Results – The supply and Demand for Medicines (Week Beginning 21 October)

Question: Does the system ensure patients receive the most clinically and cost-effective treatment? Results: Yes 34% (21 respondents) No 66% (41 respondents) Your comments:  “Too often, it is the symptoms alone that are being prescribed for without treating the cause, therefore, future prescribing continues. Finding the cause cannot be done in a 10 minute appointment!” “My health conditions, associated with my disability, means that I have to take life saving drugs to keep me breathing. If there was to be a change, for example introducing prescription fees, this would have a huge disproportionate impact on people with disabilities, who are
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Weekly Poll Results – Hate Crime Charter (Week Beginning 14 October)

Question: Would a Hate Crime Charter make you feel more confident and safe to travel on public transport? Results: Yes 92% (106 respondents) No 8% (9 respondents) Your comments:  “Badly needed for people like me.” “I’d rather feel safe that I have the right to speak freely as a citizen of this country than be criminalised for it.” “This is a step in the right direction, however as far as ScotRail is concerned, it feels unlikely that the one member of staff would be around to assist in such an incident.” “The biggest catalyst for being abused is the wheelchair
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Weekly Poll Results – National Transport Strategy (Week Beginning 7 October)

Question: Do you agree with the four key priorities that are featured in the National Transport Strategy? Results: Yes 99% (437 respondents) No 1% (6 respondents) Your comments:  “Good to see promoting equality so prominent. Maybe things are changing. Time will tell but hope equality and improved accessibility are not at the tail end of the 20 year strategy.” “Hopefully it won’t take 20 years to delivery equality and improve health and wellbeing!” “If they want to increase bus patronage they need to introduce a plus 1 for bus travel to allow disabled people to travel on buses with their
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Weekly Poll Results – Public Transport Legal Support (Week Beginning 30 September)

Question: Will you benefit from legal support offered by EHRC Scotland to prevent discrimination and ensure equal access to public transport? Results: Yes 98% (185 respondents) No 2% (3 respondents) Your comments:  “Good to see an organisation putting their weight behind this to enforce the changes needed to make things fair and equal.” “Quite frankly, as a disabled wheelchair user on public transport, we are very much on our own!” “Public transport in Scotland is a disgrace. People can’t even get to medical appointments. The government and bus companies need to be help to account as well as rail as
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Patient Transport – Disability Equality Scotland briefing paper

Patient Transport – Disability Equality Scotland briefing paper For the week commencing Monday 5 August 2019, Disability Equality Scotland posed the question: “Have you had problems booking or getting transport to medical/ healthcare appointments?” We received an overwhelming response, with our highest ever number of respondents to a poll (848 respondents) demonstrating how much of an emotive subject this is for our membership. The results were as follows: YES – 98% (829 respondents) NO – 2% (19 respondents) Download the full Disability Equality Scotland briefing paper
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Weekly Poll Results – Cycling (Week Beginning 23 September)

Question: Would you feel confident to cycle safely in Scotland?  Results: Yes 18% (5 respondents) No 82% ( 23 respondents) Your comments:  Do you have any top tips for cycling safely in Scotland?   “Stick to cycle paths where they are available and always follow the Highway Code i.e. don’t undertake slow moving vehicles or skip lights when they aren’t at green.” “Be courteous and visible. Don’t cycle on the pavement. Don’t assume people can hear you approaching from behind even if you sound your bell.” “As someone affected by deafness I would suggest using cycle paths and recognising walkers
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Weekly Poll Results – Railway Station Toilet Charges (Week Beginning 9 September)

Question: Should ScotRail make public toilets free to use at Glasgow Queen Street, Aberdeen, Inverness and Fort William Railway Stations? Results: Yes 82% (37 respondents) No 18% ( 8 respondents) Your comments:  “It is a nonsense that after a journey, which has already cost people handsomely, that the same company cannot allow a basic needs facility free to their customers.” “I can understand the security concerns in regards of these stations via reports from media and the police. As for disabled toilets or changing areas for disabled these should and will be still accessible via radar key locks on these
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Weekly Poll Results – Brexit(Week Beginning 2 September 2019)

Question: Are you concerned by the prospect of a no deal Brexit? Results: Yes 81% (59 respondents) No 19% ( 14 respondents) Your comments:  “Been watching today’s Westminster fiasco. These self serving hypocrites won’t protect us. I am truly concerned for my future and the impacts of a no deal Brexit (or any deal Brexit)” “I am old enough to remember the days before joining the EU. I do not want to go back there.” “It’s an utter disgrace that people are prepared to push for no deal. Shame on them.” “I’m not just concerned by the prospect of a
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Weekly Poll Results – Junk Food Price Deals (Week Beginning 26 August 2019)

Question: Should junk food price deals be banned to tackle obesity in Scotland? Results: Yes 75% (30 respondents) No 25% (10 respondents) Your comments:  Agree “Promote price deals on healthy foods and snacks.” “Whilst I don’t fundamentally agree with this principle as it punishes those who do not get obese by eating junk food, I think we have to take a hard stance on the price deals with this one to tackle the massive problem in obesity in Scotland.” “Junk food should be banned in entirety and not just price deals and special offers!” “Scotland has 96% of the UK’s
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Weekly Poll Results – Accessible Housing and Inclusive Design (Week Beginning 19 August 2019)

Question:  Have you encountered emotional and mental distress due to a lack of suitable housing? Results: Yes 80% (33 respondents) No 20% (8 respondents) Your comments:  “At one stage, between moves, my disabled husband and I found ourselves in a position where we needed to turn to local authority housing. He has had a stroke and a traumatic brain injury. They gave us a temporary property with 2 flights of stairs! It was so difficult so I was very glad it was only temporary until we could stand on our own feet and find our own property again.” “I have
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Weekly Poll Results – Disability Emojis (Week Beginning 12 August 2019)

Question: Do you like new disability emojis that will launch later this year? Results: Yes 83% (43 respondents) No 17% (9 respondents) Your comments:  “I don’t see the point. They’re meant to be representing emotional responses. Why do you need to see the disability? Sometimes electronic communication is a chance to create your own character without all the baggage of disability” “Definitely a positive step.” “It would be nice to have an emoji depicting someone walking with crutches/a walking stick. And I hope that the emoji’s will be inclusive of different skin colours.” “These ridiculous, infantile images are labelling, insulting,
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Weekly Poll Results – Criminal Justice System (Week Beginning 29 July 2019)

Question: Does the criminal justice system treat disabled people fairly? Results: Yes 0% (0 respondents) No 36% (5 respondents)  Don’t know 64% (9 respondents) Your comments:  “There should be an Independent Disability Advocate present to supervise any questions or integration as well as solicitor.” “There needs to be an in-depth review of the whole criminal justice system, including how witnesses etc are treated – It is not just disabled people that are treated unfairly.” “I suspect many dyslexic people who commit crimes do so because their dyslexia has not been identified or addressed. For example, they may find themselves leaving
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Weekly Poll Results – Falls and Fracture Prevention Strategy for Scotland (Week Beginning 22 July 2019)

Question: The Scottish Government has released its consultation paper on a renewed Falls and Fracture Prevention Strategy: 2019 – 2024. Do you agree the Strategy will improve services for those who experience Falls? Results: Yes 57% (4 respondents) No 43% (3 respondents) Your comments:  “Yes, prevention is better than cure and more emphasis is needed to help prevent and minimise slips, trips and falls/ageing better.” “We would like to see explicit mention of communications in the strategy. It is assumed/implied however the quality and extent of the communications will have a serious impact on the results. Need to see information
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Weekly Poll Results – Supporting Carers in the Workplace (Week Beginning 15 July 2019)

Question: Do you think employers in Scotland must do more to support their employees who are carers? Results: Yes 100% (30 respondents)  Your comments:  “My wife’s former employer, a large well known international organisation were far from supportive, flexible or considerate to which she had to give up work – caring and work were NOT compatible! All she now gets financially is Carers Allowance each week and cannot even get her previous employers pension until she is officially of retirement age!” “My partner is currently having problems and the stress has caused her to be off work sick due to
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Weekly Poll Results – Basic Income (Week Beginning 8 July 2019)

Question 1: Do disabled people stand to benefit from a Basic Income? Results: Yes 43% (13 respondents) No 57% (17 respondents) Question 2: Is Basic Income a viable means of tackling poverty for Disabled People? Results: Yes 50% (15 respondents) No 50% (15 respondents) Your comments:  Support Basic Income “If this is on top of the benefits you can claim, then yes, as it will be extra money. However, what happens when we have a change of Government and they decide to change things a bit, could this mean people might end up paying tax on this money? Overall, it
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Weekly Poll Results – Experience Panels (Week Beginning 1 July 2019)

Question: Do you think experience panels will help to create a fairer social security system for Scotland? Results: Yes 89% (47 respondents) No 11% (6 respondents) Your comments:  Think Experience Panels will help to create a fairer social security system for Scotland “Yes, definitely! I’m very happy to be on the core group having designed the charter and now the measurement framework”  “Experience panels are an excellent idea and will ensure we get it right by involving the people who use the services.” “I really hope they will. The current system is actually adding more stress on to people who
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Weekly Poll Results – Public Health Scotland (Week Beginning 24 June 2019)

Question: Are you supportive of the new national public health body in Scotland, to be known as ‘Public Health Scotland’? Results: Yes 83% (20 respondents) No 17% (4 respondents) Your comments:  “A good and necessary idea but give it teeth. Too many initiatives get bogged down in unnecessary paperwork and reporting to too many agendas, taking valuable time away from the actual task.” “There is scope here to be ensuring that this service will be extra vigilant that service delivery is person centred.” “We hope it will take communication & language barriers seriously and factor inclusive forms of communication into its
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Weekly Poll Results – Access Panel Conference (Week Beginning 17 June 2019)

Question: Would you like Disability Equality Scotland to provide more information on how to engage with your local Access Panel?  Results: Yes 69% (20 respondents) No 31% (9 respondents) Your comments:  “The Access Panel Network is an invaluable resource, and would love to see wider promotion and partnership working!” “Emerging technologies can be used to strengthen the Network. Skype is becoming a more common method to communicate, and it can also be a more accessible and inclusive means of communication.” “I volunteer for my local Panel and it is a great way to learn new skills, and meet new people.
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Weekly Poll Results – Carers Week 2019 (Week Beginning 10 June 2019)

Question: Do you think more information and support should be available to carers across Scotland? Results:  Yes 97% (32 respondents) No 3% (1 respondent) Your comments:  “Employers also need to be more considerate and flexible in offering support and assist carers to achieve a work life balance.” “Local care firm says they have no funding available to send carers on training courses. There is actually plenty of information and support available to carers but care firms make little use of this due to lack of funding.” “Carers are so vital and should get more support.” “I raise awareness for Carers Week every year
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Weekly Poll Results – Short-term Wheelchair Loans (Week Beginning 3 June 2019)

Question: Are you supportive of the proposal to provide a wheelchair to anyone who has been assessed as having a short-term need for one? Results:  Yes 97% (30 respondents) No 3% (1 respondent) Your comments:  “In principle. However, any provision should be based on an assessment of the individuals needs and only be provided if it has been assessed as necessary to aid recovery/rehabilitation.” “I have marked yes but with a huge caveat, in that, if someone is using a borrowed wheelchair for any longer than a couple of weeks they must be measured and fitted for the wheelchair otherwise
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Weekly Poll Results – Access to the Edinburgh Festival Fringe (Week Beginning 27 May 2019)

Question:   Have you encountered any problems when booking tickets and accessing venues at the Edinburgh Festival Fringe? Results:  Yes 53% (16 respondents) No 47% (14 respondents) Your comments:  “Properly working hearing loops are rarely provided so the experience is typically poor or pointless. Infrared systems are sometimes available but not very often. They are not nearly such a good solution as hearing loops as they require you to use equipment that might not work with your hearing aids, and they also require you to find a member of staff to get hold of the equipment, which is often not
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