Question: Are you concerned by the BBC’s decision to withdraw the Red Button Teletext service on 30 January 2020?


Yes – 80% (65 respondents) No –20% (16 respondents)

Your comments:

“deafscotland have written directly to those concerned and are encouraging others to do the same.”

“It is a vital service for people who are deaf or hard of hearing, and are unable to hear the news presenters, weather reports or sports information and travel updates.”

“I do not use the red button personally, but my dad was registered blind, and services such as this were a lifeline for him.”

“This is a service that many people living with a range of visual impairments use. The fact that the National Federation for the Blind have a petition shows that this is something we should all be concerned about. This is taking access to information away from many people who will be lost as a result.”

“I am very concerned about this. Since suffering from a stroke, I am unable to follow what is being said on TV. I feel isolated and unable to keep up with the latest news. Please rethink.”

“Concerned about the isolation of vulnerable people, many of whom rely on this service to keep up to date on what’s happening around the world and for company.”

“What alternatives are they offering to maintain accessibility to information for our more vulnerable groups who have relied on this for so long? Surely they are acting against equality and discriminating against a sector of our society.”

“Not everyone has the internet. My mum is included in this. She likes to use the red button to read the news.”

“No thought given to users who rely on this service. Why weren’t disabled people consulted?”

“Other channels had an equivalent service but when these were withdrawn there was the comfort that the BBC would always be there. Frankly I wasn’t aware of the discussions about the Red Button service ending before the decision was announced. Very disappointed that we will lose this service.”